CSR Customer Service Representative at HVAC & Plumbing company 702 PlumbAir

CSR Customer Service Representative at HVAC & Plumbing company

Full Time • 702 PlumbAir
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Flexible schedule
702 PlumbAIR is a small business in Henderson, NV. We are professional, innovative and fun company that offers HVAC and Plumbing Services. We are seeking a dynamic and outgoing individual to join our team as a Customer Service Representative. This Customer Service Representative will be responsible for assisting customers with their products and services. We are interested in hiring a highly organized, detail-oriented and efficient individual who is comfortable dealing with our customers as well as our technicians.

Responsibilities:

·       Answer incoming calls and schedule service appointments
·       Must be comfortable calling our customers to advertise services
·       Provide excellent customer service and handle customer inquiries
·       Dispatch technicians and coordinate daily schedules
·       Enter and update customer information accurately
·       Process service requests, invoices, and follow-ups
·       Communicate effectively with technicians and management

Qualifications:

·       Strong communication and customer service skills
·       Ability to multitask in a fast-paced environment
·       Basic computer and data entry skills
·       HVAC or plumbing office experience preferred (but not required)
·       Bilingual (English/Spanish) a plus

What We Offer:

·       Hourly Pay $13-18 Based on experience
·       Steady, full-time position
·       Supportive team environment
·       Opportunity for growth within the company
Compensation: $13.00 - $18.00 per hour




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